Terms of Use

Terms of Use

By using WinNaklou, users agree to use the platform respectfully and to avoid submitting false, harmful, illegal, or misleading restaurant information, reviews, photos, or contact details.

Restaurant information

Restaurant owners are responsible for keeping menus, prices, opening hours, contact numbers, location data, and availability status accurate.

Direct contact

Calls, WhatsApp messages, map directions, reservations, and order baskets connect users directly with restaurants. Final availability, pricing, service quality, and fulfillment remain the responsibility of the restaurant.

Reviews, photos, bookings and points

Community points and badges are for recognition only. They are not cash, wallet credit, gambling rewards, or guaranteed financial benefits.

Booking and order features send requests or direct contact actions unless a restaurant clearly confirms otherwise. A pending request is not a confirmed reservation.